BUILD-03 · BUILD
One Program, One Owner
Several workflows built together as one program — one plan, one owner accountable for all of it.
Planning estimate from comparable scope. Your Design quote fixes the date and the price, and the date is what the statement of work commits to.
START WITH DESIGN — $20K, CREDITED TO THIS BUILDThe written plan comes first — and the $750 credits toward Design or any Build for 90 days.
Acceptance-anchored, per workflow: cancel before accepting a workflow against its written targets and its fees come back — accepted workflows stay yours.
- 01Pay securely by card
- 02Pick a time that works
- 03Your written plan in a few days
- 01Several workflows built on one shared foundation
- 02Written targets for each workflow, agreed before work starts
- 03A review of each workflow against its targets — you accept each one only once it passes
- 0490 days of running it included, done by the team that built it
- 05The source code, documentation, and run guides when you accept
Several workflows built together as one program, on one shared foundation — so each new workflow reuses the work of the last instead of starting from zero. Each workflow has its own written targets, and you accept each one only after it meets them. The program comes with 90 days of running it, done by the team that built it.
BUILT FOR CTO or COO with several workflows worth automating and no appetite for several disconnected vendor builds.
WHEN YOU NEED THIS
- Two or more workflows are queued behind the same decision
- Separate one-off builds keep piling up and none of them share anything
- The board approved an AI program, not an experiment
- A Tier I or II build worked and the queue behind it is visible
NOT FOR YOU IF
- A first AI engagement — start lower on the ladder
- One workflow — Tier I or II
- No sponsor who can commit a workflow queue
Each workflow after the first reuses the work of the one before it — that reuse is what a program buys you over three separate builds.
AI without an owner quietly gets worse — it drifts off the mark, costs creep, failures go silent. Every Build includes its Operate period, 30–90 days by tier, run by the person who built it — and it continues past that only if you say yes.
Includes 90 days of Operate II — embedded, full-priority ownership by the team that built it.
How many of these run at once.
- 01One Build at a time. Your proposal comes back with a committed start date, and if the slot is taken you find out before you sign rather than after.
- 02Operate engagements run concurrently and the number is capped, so the person accountable for your live system is not quietly carrying five others. Ask how many are running before you sign and you get the count, not a reassurance.
- 03Over capacity, you go on a waitlist with a committed date. Never a silent queue, and never a yes we cannot keep.
Yes, it is one person. Here is what that costs you, and what it buys you.
You are not worried about documentation. You are worried about month four of a six-figure build, or month fourteen of a retainer, and one person who stops answering. That is the right thing to worry about, and reassurance is not an answer to it. Structure is.
What it costs you
A team of forty has redundancy you do not get here. We are not going to pretend otherwise — it is the one row in the comparison below that an agency wins outright.
What we do about it
- Everything lives in your repository from day oneCode, runbook, and the architecture record land in a repository you own, continuously — not as a handover event at the end. There is no version of this where the work is trapped somewhere you cannot reach.
- Credentials live in your secret storeNever in a repository, ours or yours. You grant access scoped to the statement of work and you revoke it whenever you decide to.
- No standby engineer on retainer — and we will not pretend otherwiseSome firms answer this with a named successor kept on standby. We do not have one, and inventing one would be exactly the kind of reassurance this section refuses to give you. The structural answer is the one above: because the repository, the runbook and the credentials are already yours, whoever picks the work up — your own team, or someone you hire — starts from a written system rather than an excavation. That is a difference you can check in month one instead of discovering in month fourteen.
- An unavailability clause with teethIf ML LABS goes non-responsive for five consecutive business days, Operate fees stop and prorate to that date. You are not paying for silence, and the handover package is already in your hands because it always was.
What it buys you
No account team, no handoffs, no context reset, and nobody learning your system on your budget. The person who scoped it is the person who built it and the person who answers when it breaks. That is not available at forty engineers, at any price.
The bar we would want you to hold us to, written down before you hold us to it. Read it →
Written targets. Watch it work. Full refund until you accept.
Acceptance-anchored, per workflow: cancel before accepting a workflow against its written targets and its fees come back — accepted workflows stay yours.
The full terms → Security & data handling →