BUILD-01 · BUILD
One Workflow That Works
Built to run every day — and you watch it meet the written targets before you accept it.
Planning estimate from comparable scope. Your Design quote fixes the date and the price, and the date is what the statement of work commits to.
START WITH DESIGN — $20K, CREDITED TO THIS BUILDThe written plan comes first — and the $750 credits toward Design or any Build for 90 days.
Built and run in our environment first — test it in your staging environment without giving up the refund. Until you accept, every dollar comes back: you give up the system, not the money. And acceptance is yours to give — your signature, or a 15-business-day evaluation window that opens only after we show the targets met, in writing, with the evidence.
- 01Pay securely by card
- 02Pick a time that works
- 03Your written plan in a few days
- 01One workflow, ready to run every day
- 02The targets it must meet, written down before work starts
- 03It runs against those targets before you accept it
- 04Time in your own test setup to run your own security and other checks
- 0530 days of Operate included — run by the person who built it
- 06The source code, documentation, and a run guide, yours when you accept
One workflow becomes software that runs every day. Before any work starts, we write down the targets it must meet. We build it and run it on our side first, so you can watch it meet those targets. Then you move it into your own test setup and run your own checks. You accept it only after you have watched it do the real job — you decide with the proof in front of you. The first 30 days of running it are included, done by the same person who built it.
BUILT FOR CTO, VP Engineering, or COO with one defined, high-value workflow that needs to become software that runs every day — and an owner once it is.
WHEN YOU NEED THIS
- One workflow burns hours every week and everyone knows it
- A prototype exists but nobody trusts it for real, daily use
- The Design plan is done and priced
- Internal teams are booked for quarters, not weeks
NOT FOR YOU IF
- No written targets both sides would sign
- The workflow spans several tools and user groups — look at Tier II
- You want a demo, not software that runs for real
The workflow that has been burning hours now runs every day — and the person who built it runs it for the first 30 days.
AI without an owner quietly gets worse — it drifts off the mark, costs creep, failures go silent. Every Build includes its Operate period, 30–90 days by tier, run by the person who built it — and it continues past that only if you say yes.
Includes 30 days of Operate I — run by the person who built it.
How many of these run at once.
- 01One Build at a time. Your proposal comes back with a committed start date, and if the slot is taken you find out before you sign rather than after.
- 02Operate engagements run concurrently and the number is capped, so the person accountable for your live system is not quietly carrying five others. Ask how many are running before you sign and you get the count, not a reassurance.
- 03Over capacity, you go on a waitlist with a committed date. Never a silent queue, and never a yes we cannot keep.
Yes, it is one person. Here is what that costs you, and what it buys you.
You are not worried about documentation. You are worried about month four of a six-figure build, or month fourteen of a retainer, and one person who stops answering. That is the right thing to worry about, and reassurance is not an answer to it. Structure is.
What it costs you
A team of forty has redundancy you do not get here. We are not going to pretend otherwise — it is the one row in the comparison below that an agency wins outright.
What we do about it
- Everything lives in your repository from day oneCode, runbook, and the architecture record land in a repository you own, continuously — not as a handover event at the end. There is no version of this where the work is trapped somewhere you cannot reach.
- Credentials live in your secret storeNever in a repository, ours or yours. You grant access scoped to the statement of work and you revoke it whenever you decide to.
- No standby engineer on retainer — and we will not pretend otherwiseSome firms answer this with a named successor kept on standby. We do not have one, and inventing one would be exactly the kind of reassurance this section refuses to give you. The structural answer is the one above: because the repository, the runbook and the credentials are already yours, whoever picks the work up — your own team, or someone you hire — starts from a written system rather than an excavation. That is a difference you can check in month one instead of discovering in month fourteen.
- An unavailability clause with teethIf ML LABS goes non-responsive for five consecutive business days, Operate fees stop and prorate to that date. You are not paying for silence, and the handover package is already in your hands because it always was.
What it buys you
No account team, no handoffs, no context reset, and nobody learning your system on your budget. The person who scoped it is the person who built it and the person who answers when it breaks. That is not available at forty engineers, at any price.
The bar we would want you to hold us to, written down before you hold us to it. Read it →
Written targets. Watch it work. Full refund until you accept.
Built and run in our environment first — test it in your staging environment without giving up the refund. Until you accept, every dollar comes back: you give up the system, not the money. And acceptance is yours to give — your signature, or a 15-business-day evaluation window that opens only after we show the targets met, in writing, with the evidence.
The full terms → Security & data handling →