Terms

Terms

The tools are indicative

The readiness scan and the ROI estimator produce estimates from the inputs you give and the assumptions that we state. They are a starting point for a conversation — not a quote, not a promise of results, and not financial, legal, or professional advice. A firm number comes from a call and from a written scope.

Ownership

The site, its copy and its tools belong to ML LABS LLC. The details you submit stay yours. Use the site for its intended purpose; do not scrape, resell, or misrepresent it.

Working with us

Our Privacy policy explains how this site handles enquiries and browsing data.

How we handle your data

In an engagement we access only the systems and data the work requires, use them only for that work, and return or delete engagement data on request at the end. We do not train shared or third-party models on your data. Where you need AI that never leaves your walls, we build it on your infrastructure, with no outbound data.

Subprocessors

We build on standard cloud and AI infrastructure — major cloud providers and model APIs. The specific subprocessors touching your data are named in your written plan before work starts, so nothing is a surprise to your security team.

Procurement

We work through standard vendor onboarding. Business registration, a signed MSA/SOW and a mutual NDA are handled as part of procurement. Email contact@mllabs.com to start the vendor onboarding process.

AI engineering partnership

Monthly in advance after a signed statement of work. Each month's goals are agreed in writing before the month begins. If that month's goals are not achieved, that month's fee is refunded. Prepayments for periods after termination are returned. Cloud, model, software-vendor fees and any applicable taxes are additional.

After the initial 3 months, the engagement continues month to month. Either party can end it by giving 30 days' written notice, including during the initial term, with termination effective no earlier than the end of that initial term.

Paid-for custom deliverables transfer to you monthly, with source history, documentation and a runbook. Your existing IP stays yours. Third-party and open-source components keep their licenses; any pre-existing ML LABS components are listed in the agreement with rights to use and maintain the delivered system.

Regular repository exports, source history and a documented handover keep the work visible and in your control. As a precaution, if Omar is non-responsive for 5 consecutive business days, fees stop and are prorated to the start of that period. The agreement covers one operator, without standby staffing or 24/7 coverage.

Scope, support coverage and exclusions →